Monday, October 6, 2008

Lacking training, workers feel unqualified for jobs

Top managers across the globe agree that training and development is an integral part of their organization’s strategy, but many of their employees feel unqualified to get the job done.

Whether you’re talking about Vice Presidential candidates or a new manager in the office, it turns out that a lack of experience and training is common in the workforce.

Nearly seven out of 10 workers have been asked to complete tasks without receiving appropriate training beforehand, according to a recent SkillSoft global survey.

“The survey also found that regardless of location and job title, the majority of workers think ongoing training and development, and the flexibility to take the training when necessary, are essential, no matter what the employee's position.”

Of North American workers, 68% said that training would have helped them before beginning certain tasks in their jobs.

The top 5 tasks managers are asked to do without adequate training:

  1. Project management
  2. Technical tasks
  3. Managing people
  4. Leadership
  5. Compliance related tasks

The top functions within an organization where ongoing training and development is most important:

  1. Supervisors (70%)
  2. Customer Service Team (54%)
  3. IT Team (52%)
  4. Operations Team (52%)
  5. Senior Managers (52%)

It is time that companies give employees the training and development they need to do their jobs correctly. Especially during tough times, where people are taking on more tasks as a result of layoffs and downsizing, employee training is essential to the success of your business.

Have you ever been put in a position where you felt unqualified? Do you feel people in your company lack the experience to excel in their jobs?

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