Showing posts with label managing change. Show all posts
Showing posts with label managing change. Show all posts

Thursday, April 9, 2009

Are you living to work or working to live?

A new survey examining the health and well-being of Americans discovered that the majority of people value their work for more than just the paycheck it delivers by asking: Do you live to work or work to live?

As the U.S. economy struggles through a recession and companies lay off hundreds of thousands of workers, CIGNA conducted the survey to explore attitudes toward work and disability insurance, along with the effect the economy is having on work environments.

Key findings of the survey include:
  • Americans have a strong work ethic and derive satisfaction from their jobs.
  • Americans feel unproductive, worried, afraid, anxious and depressed when they’re out of work because of an injury or illness.
  • Most say the overall mood in the workplace has changed in the past six months – and most say those changes have been for the worse.

When asked about how they viewed their job, those surveyed revealed that:
  • 65% would say they belong in the “Live to Work” category
  • 35% put themselves in the “Work to Live” category
  • 31% like their job and feel a sense of satisfaction by going to work each day
  • 21% love their job and would continue working even if they won the lottery
  • 13% said their work give their life structure and purpose

Among those who work to live, survey respondents said that it was the paycheck or insurance benefits keeping them at their current job. Many felt stuck because of the economy or had hopes of retiring soon, but can’t afford to.

The most common reasons why respondents felt they live to work: they like their co-workers, feel a sense of accomplishment from their job, are proud of their work, or feel their work makes a difference.

“The good news for U.S. employers is that most people say they enjoy their work and derive satisfaction from it,” said Jodi Prohofsky, Ph.D., a licensed therapist and senior vice president of health solutions operations at CIGNA. “On the other hand, the economy is causing more stress and anxiety among workers, and we know that stress can often contribute to or lead to disabling illnesses, so it’s important for employers to help their employees manage stress and anxiety before that happens.”

Earlier this week we talked about how employees desire more in-person communication with top management in their organizations. Making employees a part of the conversation during tough times is one of the most effective ways to help employees manage the stress and fear that typically comes along with organizational change.

Effective communication can have a powerful impact on morale within an organization. Though you may be navigating some rough waters right now, focusing on communication and employee morale will have you smooth sailing when everything finally calms down.

So, the question is: Do you work to live or live to work?

Thursday, April 2, 2009

Change puts engagement and productivity at risk

More than one-third of employees are unable to adapt to workplace changes, decreasing their effectiveness on the job and suggesting that employee engagement and productivity are at high risk, according to a recent survey by Right Management.

Right Management asked more than 100 senior human resource professionals across North America: Is your workforce able to adapt to change and increase their effectiveness on the job?

  • 31% answered, “No, employee engagement and productivity are a major risk”
  • 43% answered, “Somewhat, our workforce gets the job done, but morale suffers”
  • 26% answered, “Yes, our workforce is very agile and responds to new challenges”

Among other changes, layoffs and organizational restructuring require leaders to make difficult decisions that many employees have trouble dealing with.

"As our poll results demonstrate—with only one in four employees having the agility to adapt to change—most organizations don’t prepare their employees to handle changes at work. As a result, change management strategies tend to fail, undermining the organization's ability to achieve the goals the change initiative was designed to produce," notes Right Management President and COO Douglas J. Matthews.


Matthews also commented that most hardships originate from a lack of planning, preparedness and skill in managing the change process. It is only through careful planning and with support at every level of an organization that employees will be able to manage change effectively.

Though the causes of workplace change can vary, there are a few basic concepts that every manager should review to help reduce its impact on engagement and productivity:

  • Communication. Keep communication lines open and inform your staff of upcoming changes as soon as possible. Having clear expectations is one of the most powerful ways to reduce workplace stress.

  • Participation. Involve employees in the decision-making process whenever you can. Involve your staff in managing the change and ask for their input when implementing new procedures or training programs.

  • Provide positive options. If a negative change, like a layoff, is unavoidable, offer employees something positive to balance out the situation. For example, implementing an employee development program for the remaining staff after a layoff can help improve productivity and relieve stress.

  • Monitor progress. Monitor the progress of your staff throughout the change. Keep an eye on productivity, attendance records, turnover rates, the use of sick leave - anything that may suggest your team is not adapting well.

Whether your organization is moving offices or has gone through a series of layoffs, communication is the key to making sure employees are managing stress effectively. Managers must listen, learn and take action to replace negative situations with positive experiences.

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