Emergency training -- okay so it's boring -- until it saves a life

Let's face it...probably no one wants to attend an emergency preparedness or emergency response training session. It's usually pretty dry stuff, it may involve giving mouth-to-mouth to a plastic mannequin missing its limbs, and it probably will keep you away from that pile of work that's already overdue.

There's only one thing worse than attending emergency training sessions -- and that's teaching them. You know, you just know, that everyone in the class would rather be somewhere else. And quite frankly, so would you. But you do the class because OSHA requires it. Or your state or your industry mandates it.

But then one day, the unthinkable happens. Someone falls off a forklift. Or has a heart attack right there in the lunch room. Or a blizzard shuts down the roads and the electricity, and you have two dozen people in the office. with no heat. And suddenly all that safety training or emergency response training kicks in, and people know what to do (and what NOT to do) and a life is saved. Or do they? Were they listening as someone droned on about first aid? Or emergency shelter?

That's the flip side of emergency training. The point of it all, that's hard to remember when that plastic dummy appears in the middle of the room. This stuff really is about life and death.

So what can we, as trainers and HR pros, do to make the very necessary and often mandatory safety training or emergency response training a little more palatable?


1) Make it fun

We've said it here before, and I will say it again. THERE IS NO REASON TRAINING CANNOT BE FUN! Whew, that felt good! Did y'all hear it? Examples?

Instead of training from a book, with a lecture, teach the basics and then turn the training session into a custom version of Jeopardy, complete with buzzers. "Yes, Alex, "I'll take Blood and Bones for $200" is lots more fun than "if a bone appears to be broken, stabilize the limb with a..." Yawn!

Throw things! Okay, not heavy things like supervisors or even small rocks, but fun things like foam balls or stuffed bears wearing safety helmets. Someone asks a question and tosses the toy. The catcher has to answer, then gets to ask the next question and toss the toy. And so on. The game moves fast, the answers stick. Much easier to keep people's attention on a subject like proper tagging of machinery when something is flying around the room and they have 30 seconds to answer!

Give prizes! No, we are not in third grade, but yes, we do still like to get prizes. Talking pens, chocolate bars, movie tickets, desk toys. Small stuff. But it keeps people paying attention and playing along.

That's it. Simple, right? You thought there would be more, just because I put a "1" in front of "Make it fun" didn't you? Ha! Just having some fun. Try it. As weird as it sounds, it just might save someone's life someday.

Training Trends: Training for a healthy bottom line

Got training?

See if it’s time for a training check-up in your business in the latest issue of our Training Trends newsletter. In it, you’ll also find expert answers to these key training questions:

What are the three kinds of training a company needs to keep its bottom line healthy?

Are your employees up to the challenge of doing business across language lines?

Providing your employees with the right training is important, but how do you know they’re using what they learn?

Here’s a quick look at the June issue of Training Trends:

Got training?

It’s dairy month, and that means lots of photo ops for celebrities sporting milk mustaches. Ads will tout how healthy milk is, and why everyone who is anyone just can’t wait to down their next ice cold, creamy glassful. A few years ago, the slogan was “Milk. It does a body good.”™ Catchy.

We’d like to say the same thing about training. Okay, so it’s not creamy and probably shouldn’t be served ice cold, but otherwise it’s pretty much on target.

The right training is healthy for your company. A well-trained employee is less likely to make mistakes, generate errors, get hurt at work or waste materials. Teams with the right training perform more efficiently, require less supervision and are more likely to stay with your company. That means a healthier bottom line for your company. (more)


Going global with language training

It’s a fact. The world has gotten noticeably smaller in the past 50 years or so. Okay, maybe the geographers wouldn’t agree with that, but marketers, sales people and just about anyone who uses the Internet knows exactly what I mean.

We have gotten used to doing business with people in different countries, chatting with friends across the globe and seeing images of places thousands of miles away in real time.

The one skill that has not kept up with this nearly borderless worldview is language. Most Americans speak only one language fluently. That’s not the case in the rest of the world, where learning effective communication skills in two, three or even four languages is considered a basic part of childhood education. (more)


Down the road: Is your safety training staying on track?

You’ve done it all. Harassment training, forklift training, hazardous materials training and first aid training. Your employees are ready for anything. But before you pat yourself on the back and sit back to enjoy that wonderful sense of being up-to-date on everything, we have two questions for you.

First, where are your training records? If there was an accident at work and OSHA came knocking on your door, could you show them proof that your employees had received the right training at the right time? If you were served with a lawsuit for sexual harassment, could you show proof of your company’s efforts to train employees in what is and is not acceptable behavior at work?

And second, are you following through? Even if you have training records, are you following up to make sure the lessons learned in the training seminar or interactive CD-ROM are being applied at work? Are you posting signs and reminders to keep safety practices or acceptable behavior standards in front of employees every day? (more)

Each month, the experts at TrainingTime.com share all of the latest and greatest tips, trends and buzz from across the training industry in our Training Trends newsletter. If you’re not on our mailing list, please take a few seconds and sign up.

If you’re a training expert or HR professional and are interested in writing content for Training Trends or TrainingTime.com’s learning library, visit our “Write for Us” page for instructions on how to contribute.

Is our economy causing more workplace injuries?

After three years of decline, the number of workplace deaths in North Carolina rose by 31 percent in 2008 and officials are putting part of the blame on our country’s weakening economy.

Last year there were 59 work-related deaths, up from 45 in 2007, according to preliminary data from the North Carolina Department of Labor reported in the Charlotte Observer.

Labor officials are worried that the slowing economy is causing more companies to cut corners on safety and is creating more dangerous workplaces.

The NC Labor Department spokeswoman Delores Quesenberry said that when tough economic times hit businesses, company training and other safety initiatives are among the first to be cut from the budget.

“That's one of the first messages we want to get to employers: Make sure your employees are trained. It's not worth a life,” said Quesenberry.

A recent workplace survey is validating the NC officials’ worries, and showing that skimping on safety training is a national problem.

A December survey of 300 mechanical, electrical, facilities, utilities and plumbing (MEP) professionals indicates a negligent attitude toward training among MEP employers, according to MEP Jobs.

According to survey respondents:

• 45% said their employer did not have a budget for training
• 15% said their company’s training budget is going down in 2009
• 55% had to fund their last professional certification training and testing costs on their own
• More than 25% either couldn’t remember or hadn’t been trained yet in a work-related safety procedure or process

Workplace safety training is not a luxury - it’s a necessity. With proper training, employees are equipped with the tools to make the right decision in potentially life-threatening situations.

When the economy takes a hit, workplace safety training becomes critical for one main reason: companies hire younger and more inexperienced employees due to the scarcity of skilled workers and to save on payroll. Combining inexperienced workers with a lack of training can lead to disastrous consequences and expensive OSHA fines.

No matter how you work the numbers, the cost-savings you find in cutting back on safety will never compare to the value lost when an employee is injured on the job.

How’s the safety training situation at your workplace? Is the economy forcing your business to cut corners and put employees in danger?