Emergency training -- okay so it's boring -- until it saves a life

Let's face it...probably no one wants to attend an emergency preparedness or emergency response training session. It's usually pretty dry stuff, it may involve giving mouth-to-mouth to a plastic mannequin missing its limbs, and it probably will keep you away from that pile of work that's already overdue.

There's only one thing worse than attending emergency training sessions -- and that's teaching them. You know, you just know, that everyone in the class would rather be somewhere else. And quite frankly, so would you. But you do the class because OSHA requires it. Or your state or your industry mandates it.

But then one day, the unthinkable happens. Someone falls off a forklift. Or has a heart attack right there in the lunch room. Or a blizzard shuts down the roads and the electricity, and you have two dozen people in the office. with no heat. And suddenly all that safety training or emergency response training kicks in, and people know what to do (and what NOT to do) and a life is saved. Or do they? Were they listening as someone droned on about first aid? Or emergency shelter?

That's the flip side of emergency training. The point of it all, that's hard to remember when that plastic dummy appears in the middle of the room. This stuff really is about life and death.

So what can we, as trainers and HR pros, do to make the very necessary and often mandatory safety training or emergency response training a little more palatable?


1) Make it fun

We've said it here before, and I will say it again. THERE IS NO REASON TRAINING CANNOT BE FUN! Whew, that felt good! Did y'all hear it? Examples?

Instead of training from a book, with a lecture, teach the basics and then turn the training session into a custom version of Jeopardy, complete with buzzers. "Yes, Alex, "I'll take Blood and Bones for $200" is lots more fun than "if a bone appears to be broken, stabilize the limb with a..." Yawn!

Throw things! Okay, not heavy things like supervisors or even small rocks, but fun things like foam balls or stuffed bears wearing safety helmets. Someone asks a question and tosses the toy. The catcher has to answer, then gets to ask the next question and toss the toy. And so on. The game moves fast, the answers stick. Much easier to keep people's attention on a subject like proper tagging of machinery when something is flying around the room and they have 30 seconds to answer!

Give prizes! No, we are not in third grade, but yes, we do still like to get prizes. Talking pens, chocolate bars, movie tickets, desk toys. Small stuff. But it keeps people paying attention and playing along.

That's it. Simple, right? You thought there would be more, just because I put a "1" in front of "Make it fun" didn't you? Ha! Just having some fun. Try it. As weird as it sounds, it just might save someone's life someday.

Keeping employees on their toes, a field study

Continuing with the Training Trends theme from last week, I’d like to demonstrate how you, too, can easily keep your employees on their toes. Depending on your line of work, it could be as simple as putting on a blue polo and a pair of khakis.

Back in 2006, the self-proclaimed “urban pranksters” from Improv Everywhere recruited a group of about 80 people to play an interesting joke on a local Best Buy store. After arriving to a secret location dressed in the company’s signature blue polo and khaki pants the group was given these instructions:

“We’re heading up to the Best Buy on 23rd Street. We’ll enter the store one by one. Once inside, spread out and stand near the end of an aisle, facing away from the merchandise. Don’t shop, but don’t work either. If a customer comes up to you and asks you a question, be polite and help them if you know the answer. If anyone asks you if you work there, say no. If an employee asks you what you’re doing, respond ‘I’m waiting for my girlfriend/boyfriend who is shopping elsewhere in the store.’ If they question you about your clothing, just explain that it’s what you put on when you woke up this morning and you don’t know any of the other people dressed like you.”

And, they caught it all on video:



Get creative, keep your employees on their toes and have some fun.

How to have fun at work: Work like a dog

Don’t think working like a dog sounds like much fun? Well, think again...

Dogs are some of the best role models for us to emulate on the job, according to Matt Weinstein, founder of international consulting firm Playfair.

When you think about it, working like a dog is what we should all look for in the perfect job. Here are just a few reasons:

• Dogs don’t know the difference between work and fun. It’s all fun.
• Everything is new and exciting.
• They’re dedicated, loyal, disciplined (for the most part), sensitive and loving.
• Their enthusiasm for life, fun and work is never diminished.
• They live in the present.

The next time you’re wondering why there’s no fun in your work, try thinking like a dog. Listen to Matt explain it in his own words:

Great ice breaker ideas start with three words

Can you sum up your job description in three words or less? Think you could describe yourself or your personality in only three words?

Give it a try the next time you’re preparing for job interviews, recommends UK management advisor Colin Beveridge (via Human Race Horses). You may find the exercise to be a powerful self-evaluation tool, he says.

But if you’re not interviewing anytime soon, try the idea out as a quick ice breaker idea at your next meeting or event. We’ll call it the Three-Word Challenge, even shorter than the six-word ice breakers we shared late last year.

Simply start off your meeting by asking everyone to describe their job, what makes them happy, or even an interesting, unknown fact about themselves. Give them a few minutes to mull it over, then go around the room and have everyone share.

Be prepared to give good examples to get them started. Michael VanDervort at Human Race Horses recently shared these great three word self evaluations:

• Help people think (Beveridge)
• Make information useful (VanDervort)
• I think differently
• Evaluate, encourage & execute

The possibilities are endless. Try the Three-Word Challenge as an ice breaker and let us know how it goes.

How would you describe your job in three words?

Training Trends: Can training = fun?

The latest issue of our Training Trends newsletter hit inboxes yesterday. This month you’ll discover new ways to make training more enjoyable and even fun, how to unlock employee creativity and why it’s time to refresh your project management skills.

Here are some snippets from the August issue of Training Trends from TrainingTime.com:

Can Training = Fun?
Ways to make your training more enjoyable

Have you ever facilitated a training session and found that one or more attendees caught up on sleep the entire time you spoke? Let’s face it, training has the potential to be boring, for both trainer and employee. The last thing you want are employees trudging all the way to the training room feeling doomed to a session of uncomfortable introductions, awkward silences and yawn-worthy material.

As a trainer, there are ways to engage your employees with fun, worthwhile training that will relay useful and important information in a way that will stick. Take the initiative and use these suggestions to give your training an extra boost of enjoyment. (more)


Six strategies for unlocking employee creativity
Embrace creativity, create a competitive advantage

A few lucky companies are beginning to rebound from the recession, but most of us are still feeling the pressure. Employees and executives are stressed; budgets are tight and businesses are hunkered down. Though every business goes through natural ups and downs, stagnancy is something no business can afford right now.

Studies have shown that companies that emphasize employee engagement and encourage creativity will attract high-performing job candidates and retain loyal employees, giving the company a competitive advantage. Try these six strategies and unlock employee creativity in your organization today: (more)


Project management refresher
Skills to help manage your projects more efficiently

It’s Monday morning and, unlike your fellow employees, you’ve got your feet up in a lounge chair on the deck of a cruise ship. The sun is shining; a gentle breeze is blowing through your hair, and an ice cold beverage sits in the cup holder next to you. Then, exactly one week later, you find yourself dragging your sunburned heels across the company parking lot toward the entrance in a pre-coffee daze, still dreaming you’re on that cruise ship…

With all the distractions that come from the summer vacations, it’s a good time to brush up on your project management skills so you don’t fall behind schedule. If you have a team working with you on projects, it wouldn’t hurt to give them a refresher as well. Here are some basic things to keep in mind when managing your next project... (more)

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