Here’s a quick look at the November Training Trends newsletter:
Do Your Customers Trust You? Five Keys to Building Trust
As the economy continues to struggle, so do the profits and margins of many businesses in the U.S. and across the globe. Customers’ buying behavior has changed and businesses must use trust to develop customer relationships.
Give Your Reader a Break - Cut the Clutter
Work keeps us busy - for most of us, busier than we’d like. We need information, and we need it quickly. Most of us tend to get annoyed when it takes hard work to read a long, wordy business document. Use these tips to give your reader a break and cut the clutter.
The Worst Ideas in Stop Smoking Programs for Employees
employee smoking habits can cost your company big time. Smoking breaks and higher health care costs burn away at your bottom line. What are the best and worst ways to help employees kick the habit for good?
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